Privacy Policy

Protecting your private information is our priority.

The following privacy policy pertains to both gratefulgrowsllc.com and Grateful Grows, LLC, and outlines the collection and usage of data. In this policy, all references to Grateful Grows, LLC include gratefulgrowsllc.com and Grateful Grows. The Grateful Grows website is an
e-commerce site. By using the Grateful Grows website, you agree to the data practices outlined in this statement.

We do not collect any personal information about you unless you choose to provide it to us. However, you may be required to provide certain personal information to us when you choose to use certain products or services. These may include (a) registering for an account, (b) entering a sweepstake or contest sponsored by us or one of our partners, (c) signing up for special offers from selected third parties, (d) sending us an email message, and (e) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information to communicate with you about services and/or products you have requested from us, and we may also gather additional personal or non-personal information in the future.

Sharing Information with Third Parties
At Grateful Grows, we value the privacy of our customers. We never sell, rent, or lease our customer lists to third parties. However, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Please note that all such third parties are prohibited from using your personal information except to provide these services to Grateful Grows, and they are required to maintain the confidentiality of your information.

In some cases, Grateful Grows may be required to disclose your personal information without prior notice to you if it is necessary to comply with the law or a legal process. We may also disclose your information if we believe, in good faith, that such action is necessary to (a) conform to legal requirements or comply with legal process served on Grateful Grows or the site, (b) protect and defend the rights or property of Grateful Grows, or (c) act under exigent circumstances to protect the personal safety of users of Grateful Grows or the public.

Tracking User Behavior
Grateful Grows may keep track of the websites and pages our users visit within Grateful Grows, to determine what Grateful Grows services are the most popular. This data is used to deliver customized content and advertising within Grateful Grows to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information
Information about your computer's hardware and software may be automatically collected by Grateful Grows. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Grateful Grows website.

Use of Cookies
The Grateful Grows website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Grateful Grows pages, or register with Grateful Grows’ site or services, a cookie helps Grateful Grows recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Grateful Grows website, the information you previously provided can be retrieved, so you can easily use the Grateful Grows features that you customized.

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Grateful Grows services or websites you visit.

Security of your Personal Information
Grateful Grows secures your personal information from unauthorized access, use, or disclosure. Grateful Grows uses the following methods for this purpose:

- SSL Protocol  
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.  

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any information and data exchanged between you and us through this Site cannot be guaranteed.  

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and

  • Direct any service providers to delete your personal information from their records.  

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted by federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

  • Debug to identify and repair errors that impair existing intended functionality;

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

  • Comply with the California Electronic Communications Privacy Act;

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.  

Children Under Eighteen
Grateful Grows does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.  

E-mail Communications
Occasionally, Grateful Grows may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our Services, we may receive a notification when you open an email from Grateful Grows or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from Grateful Grows, you may opt out of such communications by STOP.  

Changes to this Statement
Grateful Grows reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, placing a prominent notice on our website, and/or updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.  

Contact Information
Grateful Grows welcomes your questions or comments regarding this Statement of Privacy. If you believe that Grateful Grows has not adhered to this Statement, contact Grateful Grows at:  

Grateful Grows, LLC
1310 Morling Ave
Baltimore, Maryland 21211  
Email Address: ggllc@gratefulgrows.com  
Telephone number: (667) 256-3130  
Effective as of May 10, 2022  

Terms & Conditions

Agreement between User and gratefulgrowsllc.com
Welcome to gratefulgrowsllc.com. The gratefulgrowsllc.com website (the "Site") is comprised of various web pages operated by Grateful Grows, LLC ("Grateful Grows"). gratefulgrowsllc.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of gratefulgrowsllc.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them.

gratefulgrowsllc.com is an E-Commerce Site.

Privacy
Your use of gratefulgrowsllc.com is subject to Grateful Grows's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications
Visiting gratefulgrowsllc.com or sending emails to Grateful Grows constitutes an electronic communication. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing.

Children Under Eighteen

Grateful Grows does not knowingly collect, either online or offline, personal information from persons under the age of eighteen. If you are under 18, you may use gratefulgrowsllc.com only with the permission of a parent or guardian.

Cancellation/Refund Policy

RETURNS - Much time and effort goes into making our products, therefore, all sales are final and no refunds will be given.

EXCHANGES - We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at ggllc@gratefulgrowsllc.com and send your item to PO Box 50129, Baltimore, MD 21211.

Links to Third-Party Sites/Third-Party Services
gratefulgrowsllc.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Grateful Grows and Grateful Grows is not responsible for the contents of any Linked Site, including any link contained in a Linked Site, or any changes or updates to a Linked Site. Grateful Grows is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Grateful Grows of the site or any association with its operators.

Certain services made available via gratefulgrowsllc.com are delivered by third party sites and organizations. By using any product, service, or functionality originating from the gratefulgrowsllc.com domain, you hereby acknowledge and consent that Grateful Grows may share such information and data with any third party with whom Grateful Grows has a contractual relationship to provide the requested product, service, or functionality on behalf of gratefulgrowsllc.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use gratefulgrowsllc.com strictly by these terms of use. As a condition of your use of the Site, you warrant to Grateful Grows that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Grateful Grows or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Grateful Grows content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Grateful Grows and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Grateful Grows or our licensors except as expressly authorized by these Terms.

Third-Party Accounts

You will be able to connect your Grateful Grows account to third-party accounts. By connecting your Grateful Grows account to your third-party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (by your privacy settings on those third party sites). If you do not want information about yourself to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated, and administered by Grateful Grows from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Grateful Grows Content accessed through gratefulgrowsllc.com in any country or any manner prohibited by any applicable laws, restrictions, or regulations.

Indemnification

You agree to indemnify, defend, and hold harmless Grateful Grows, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.

Grateful Grows reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Grateful Grows in asserting any available defenses.

Arbitration

In the event, that the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration under the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. If any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims regarding these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE, AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Grateful Grows agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN.

GRATEFUL GROWS, LLC, AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. GRATEFUL GROWS, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. GRATEFUL GROWS, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS ABOUT THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GRATEFUL GROWS, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF GRATEFUL GROWS, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction
Grateful Grows reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Maryland and you hereby consent to the exclusive jurisdiction and venue of courts in Maryland in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Grateful Grows as a result of this agreement or use of the Site. Grateful Grows's, performance of this agreement is subject to existing laws and legal processes, and nothing contained in this agreement is in derogation of Grateful Grows's right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Grateful Grows concerning such use. If any part of this agreement is determined to be invalid or unenforceable under applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Grateful Grows concerning the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and Grateful Grows concerning the Site. A printed version of this agreement and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English.

Changes to Terms
Grateful Grows reserves the right, in its sole discretion, to change the Terms under which gratefulgrowsllc.com is offered. The most current version of the Terms will supersede all previous versions. Grateful Grows encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Grateful Grows welcomes your questions or comments regarding the Terms:

Grateful Grows, LLC
PO Box 50129
Baltimore, MD 21211

Email Address:
ggllc@gratefulgrowsllc.com

Telephone number:
667-256-3130

Effective as of May 10, 2022